Kylie De Courteney
Managing Director
NSW Telco Authority
08:00
Registration and welcome coffee
08:50
Opening remarks from the Chair
What’s next in generative AI?
09:00
Shifting horizons: generative AI's dynamic evolution generative AI and the public sector implications
- Chronicling the rapid evolution of generative AI technology to identify emerging opportunities and areas for investment
- Assessing how changes in generative AI's influence on business models and operations could impact the APS
- Projecting future generative AI disruptions to prepare for the next waves of change
Dr Michael Kollo
Chief Executive Officer
Evolved AI
09:30
Partner Session
09:50
PANEL DISCUSSION: What emerging threats and opportunities will generative AI expose the public sector to over the next 6-12 months?
- How will the evolution of generative AI impact the public sector in the next 6-12 months?
- What areas are the ripest for transformation and how can the government capitalise on the opportunities?
- What strategic shifts does government need to make to integrate advanced generative AI technologies more fully?
- What ethical considerations should be prioritised to ensure responsible AI use?
Moderator:
Distinguished Professor Fang Chen
Executive Director – UTS Smart Data Institute
UTS
Panellists:
Andreas Bleich
Assistant Secretary – Data, Systems and Information Management
Department of Infrastructure, Transport, Regional Development, Communications and the Arts
Mark Higgs
Executive Director – Digital Channels
NSW Department of Customer Service
Rebecca Ostergaard
Chief Digital Officer
CSIRO
10:30
Morning Tea and Networking
Achieving transparency and effective governance
11:00
Understanding and managing the risks in developing and deploying generative AI
- Mitigating potential deployment risks by identifying and addressing exposure areas when it comes to generative AI in government
- Learning strategies to ensure compliance with regulatory frameworks while enhancing existing security protocols
- Managing AI deployment risks through effective governance frameworks
- Utilising continuous monitoring to ensure the responsible and secure use of AI in public sector operations
Bill Simpson-Young
Chief Executive Officer
The Gradient Institute
11:30
Creating supportable auditing standards to ensure ethical and regulatory compliance
- Aligning outcomes with ethical guidelines to create rigorous standards for generative AI audits
- Embedding ethical considerations into the generative AI development lifecycle to ensure systems are built with integrity
- Examining how IP Australia is progressing on the journey
Alicja Mosbauer
Chief Data Officer
IP Australia
12:00
Lunch and networking
Improving customer delivery
13:00
Developing conversational AI analytics capabilities to reduce cultural and financial costs
- Leveraging conversational interfaces to make data exploration more intuitive and dynamic by allowing users to interact with data through natural language queries
- Maximising the potential of conversational AI interfaces to respond to an ongoing array of user queries with customised data narratives
- Utilising conversational AI to significantly reduce traditional cultural and financial costs
Andrew Spiegelman
Head of Data & Analytics
Service NSW
13:30
Generative AI showcase
The generative AI showcase features rapid-fire 10-minute sessions where AI experts and solutions providers will present emerging technologies that offer a glimpse into the future of AI in government.
These showcases are reserved for subject matter experts. If you wish to sponsor one of these sessions, please get in touch with Milad Etemadi at milade@questevents.com.au
Ensuring accuracy and accountability
14:00
PANEL DISCUSSION: How can the public sector ensure the validity of AI-generated information?
- How can government develop effective training programs to enhance employees' ability to understand and critically assess AI outputs?
- What essential elements should be included in a framework for critically examining AI-generated information and existing decision-making processes?
- How can secondary checks and cross-referencing with human expertise be systematically integrated into departmental workflow to ensure accuracy and fairness?
- How can ethical considerations be embedded into the routine evaluation of AI outputs to maintain public trust and accountability?
Moderator:
Professor Virginia Kilborn
Chief Scientist
Swinburne University of Technology
Panellists:
Michael Smedes
General Manager & Chief Information Officer
Australian Bureau of Statistics (ABS)
Olga Lysenko
Director - Enterprise Data Strategy, Governance and Management
Department of Climate Change, Energy, the Environment and Water
Bianca Jordaan
Chief Digital and Information Officer
NSW Department of Planning and Environment
14:50
Afternoon Tea and Networking
Minimising risk and elevating data privacy
15:30
Examining the critical role of AI tool selection and monitoring in the public sector to reduce risk
- Highlighting the importance of using approved and secure AI tools to reduce risk exposure when processing sensitive, personal, or classified data
- Exploring the systems and protocols that need to be in place to adhere to strict data security guidelines and prevent unauthorised data use
- Enforcing compliance to ensure integrity in handling restricted data types
Zafar Issadeen
Manager – Business Information and Intelligence
Level Crossing Removal Project
16:00
PANEL DISCUSSION: How can the Australian public sector mitigate risk before, during and after the implementation of AI tools?
- What are the critical steps in conducting comprehensive risk assessments before deploying AI tools?
- How can control measures, such as data encryption and establishing security protocols, be effectively implemented to enhance data security in AI applications?
- Can regular security audits and continuous monitoring help to mitigate emerging risks within AI tools and data vulnerability?
- What are some of the most significant challenges and opportunities in managing the risks associated with AI implementation?
Moderator:
Kylie De Courteney
Managing Director
NSW Telco Authority
Panellists:
Paul White
Chief Information Officer
Port Macquarie Hastings Council
Nattlie Smith
Branch Manager - Strategic Insights Branch
National Indigenous Australians Agency
Marc Pelusi
A/Director Service Delivery, End User Computing, Web and Application Development
Sydney Local Health District
Leanne Siveyer
Chief Information Officer
Sutherland Shire Council
16:50
Closing remarks from the Chair and end of Day 1
17:10
Networking drinks